Frequently Asked Questions
When using the Canada Golf Card, please be respectful and courteous to all our great golf course employees. These staff members may be new or inexperienced with the Canada Golf Card and we wish for everyone to have a fantastic experience with our product. Enjoy!
How do I book a tee time?Call in advance for a tee time at the course you want to golf (just as you regularly do). Mention on the call that you have a Canada Golf Card and will be using it for your round of golf. Show up and present your phone with the Canada Golf Card app or present your Canada Golf Card and enjoy your member savings.
How do I use my new Canada Golf Card?After purchasing your card, you will need to register the number on the back of your card and create an account. If you've purchased your card through this website, you will be prompted to register as part of the purchase process.
What is the refund policy when I purchase the Canada Golf Card from this website?All sales from this website are final; we do not offer refunds or exchanges.
The course listing is changing with new offers and courses, how do I keep up?Check back before heading out to a game, or every couple of weeks.
The course I play is not listed, why?We would love to have every course in Canada and the USA listed, however some courses choose not to participate. If your favorite course is not listed, perhaps mention it to the Manager and have them contact Canada Golf Card for more info. Our program is a great way to increase course awareness and if the demand is shown, often they will want to join up!
A course that was listed, does seem to be listed any longer?On very few occasions, courses may be de-listed from the program. There are many reasons this could happen and we prefer that it not, however our program is subject to change without notice. We will work hard to continue to offer you many courses that you can save at.
Can I share my card with a friend?No, all cards must be registered and that card is then put in your name. A course may ask for ID to ensure that your card is being used by the registered owner.
Can I buy more than one card to use under my account?Yes you may buy other cards to use (once you max out a loyalty program at a specific course and you wish to do so again) however the registered owner is the only person that may redeem that card that day.
Can I send a card as a gift?Yes, simply buy the card and fill out the shipping address to the person you wish to send it to, but do not register the card under yourself or your account.
I accidentally registered two cards and one was meant for another person.Give us a call at customer service and we will help fix that for you 403-981-6757
Will I have an issue redeeming this card at the courses?No, the system has been set up to be easy for you and the course. However if you do encounter an issue, please call at at 403-981-6757 and we can help with the process over the phone.
How much does the app cost and which platforms is it available for?The Canada Golf Card app is free with the purchase and registration of your Canada Golf Card. You can use the app in the same fashion as the physical card, just present it on your iOS or Android device and the merchant will be able to redeem your next offer.
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